Tag: Samsung

Samsung Team Again Uses iPhone Image for Promotion
In the past, some Samsung employees have used iPhone models to promote Samsung devices, and it created major debates on the internet. Samsung team member has done it again to promote their services. In South Korea, the Community Manager at the Samsung Members app has posted a banner that created controversy. To promote a Samsung service, the official member has used an iPhone image.
Today, the company was promoting its services for Samsung themes. The banner was placed on the main screen of the official Members app, so everyone should see it. Everything was perfect until some users noticed the iPhone image on the Samsung banner.
Looking at the shared image, I can confirm it is iPhone X or iPhone 11 series model. Now, many users are asking a question to Samsung employees are they really like Samsung phones. Further, some users say if official members can’t go with their own smartphones, then how they can convince us to buy their products.
It could be a mistake from a Samsung member or he really doesn’t know which picture he is sharing. Whatever the reason, it gives Apple users one more chance to mock Samsung users.
We all know the rivalry between Samsung fans and Apple fans. Both users love their smartphones, and many times, it creates debates. What do you think, it is the member’s mistake, or he really doesn’t like the Samsung phone?
June 7, 2022
Software Updates Won’t Solve Some Galaxy S20 Ultra Camera Issues
Since the launching of Galaxy S20 Ultra, the smartphone is facing some issues with the camera performance. In the beginning, it had severe autofocus issues, which was later fixed by a software update. If I am not wrong, then all the firmware updates released by Samsung were to fix camera related problems. Samsung is releasing new firmware every month, but it looks like there are still performance issues with the camera. Now some users are facing short distance focus, which captures blurry images when users try to take pictures closer than 10cm.
Samsung’s Galaxy S20, S20+ & Galaxy S20 Ultra smartphones have the industry’s one of the best camera sensors, but still few issues should be solved. When many customers in South Korea asked for a new software update to fix the short distance focus issue, then Camera Moderator & and later Camera Manager answered that the lens of S20 Ultra is designed to take images of objects longer than 10cm. When you take pictures closer than that, then the background may be blurred. Here is the translation of Camera Moderator:
“First of all, we are sorry for the confusion about the use. The S20 Ultra model is equipped with a high-pixel image sensor, which increases the size of the sensor, resulting in a shallow depth of field and a longer focal length of 10cm or more compared to previous Samsung models. Therefore, when shooting a close object, the background may be blurred, or out of focus may occur. The focal length is determined by the lens specifications, making it difficult to correct with software. We apologize for not being able to fully explain the focal length in advance. Thank you.”
Many users are really unhappy with this. In everyday usage, users have to take pictures of closer objects like ID cards, documents, or other files. When reviewers spotted an issue with the camera autofocus function of S20 Ultra, then Samsung promised to enhance the camera performance by releasing new firmware. Still, now it looks like some issues are will not be fixed by software updates.
April 22, 2020
Galaxy Home Mini Scheduled to Launch on February 7
This week, Samsung posted an article about the official release date for Galaxy Home Mini in South Korea. Later, Samsung deleted the post that was mentioned on the February 12 release date with other information. Now, the Samsung customer support in South Korea says the rescheduled launch date for Galaxy Home Mini is February 7. Many users have asked about the release date and all got the same answer. If we go with this, then Samsung will release its smart speaker on Friday in the home country.
One of our reader sent a screenshot that we captured from the official website and asked Samsung customer support team about the actual release date. Here is the answer from the in charge of Samsung Mobile Phone of South Korea. It is in the South Korean language so below is the translation in English.
“Hello, I am in charge of Samsung Mobile Phone. Sorry to let you wait a long time first. I received the attached file which sent well. The release date is scheduled for Friday, February 7, but please note that it may change depending on the situation. The price is expected to be 99,000 won. Thank you for taking the time to contact us and we look forward to providing you better products and services.”
The Samsung representative has again mentioned that the company could change the release date as per the situation, that will be clear on February 7th. The price for the Galaxy Home Mini will be 99,000 in South Korea. Still, there is no word on the release date for other regions.
February 5, 2020
Latest Galaxy A50 Update Improves Moisture Detection & Touch Screen
Samsung has pushed new software for the Galaxy A50 smartphone. The firmware version A505GNDXU3ASH4 is rolling out in the Philippines along with the August security patch that weighs 210.70 MB in size. The new version improves the moisture detection algorithm on the phone. The charger/USB port’s moisture detection algorithm has introduced to make sure the USB port or charger charges the phone battery without causes any problems. It was first introduced on Galaxy S7 device and recently Samsung rolled out moisture detection update on Galaxy A30 in its July update.
The other notable improvements are the improvements in the performance of the touch screen and the stability of Knox guard. In the recent update Samsung has taken care of Fingerprint sensor which now responds much faster. The new version is available to install in the Philippines and soon it will hit in the other countries. To check for the latest update go to Settings and tap on Software Update to install it manually.
Samsung Galaxy A50 is company’s one of the most selling smartphone in the Galaxy A series. That is the reason the company always tries to improve user experience by seeding new updates every month, and Night Mode update in June was one of them. Every month we have seen 2 major upgrades for the device, either to improve overall quality, to secure the device with the latest security patch or to add some new features (in the last version user’s got Snapchat app).
September 9, 2019
Samsung Canceled All Existing Galaxy Fold Pre-orders in the US, Giving $250 Credits
Samsung has canceled all the existing Galaxy Fold pre-orders in the US, and as a goodwill gesture, it is giving $250 credits to all customers. These are the customers who had pre-ordered Galaxy Fold in April and again later they have confirmed to wait for the re-release date when Samsung asked to confirm the mail till the end of May 31st. Today all the customers have received emails from the company clearly stated that the company has terminated all previous pre-orders and customers will no longer receive their Galaxy Fold. For that, they have to order it again when the company re-launch it in the US, which is September 27th.
Most of the customers would not be happy with this decision. It is good that they are getting $250 Samsung credit but customers want their product as they had been promised by the company. Now again they will have to stay in the line to get Galaxy Fold and due to limited stocks, many of them might not get one. There is a news the company will sale it in the retail stores instead of official website.
Here is the official email statement from the Samsung,
“Ensuring that you have the best possible experience with this revolutionary new technology is our top priority. We are taking the time to rethink the entire customer experience-from purchase to unboxing, to post-purchase service-so in the meantime, we have, regrettably, decided to cancel your existing pre-order. While not an easy decision to make, we believe that this is the right thing to do.”
On September 6th Samsung will officially launch Galaxy Fold in South Korea and later France, Germany, Singapore, and the UK on September 18th. The US has September 27th official date for Galaxy Fold when customers can again purchase it. The customers who have received $250 Samsung credit, can use it to purchase any item on Samsung’s website or they can use it while paying to Galaxy Fold at the checkout when getting the product. Also, the customers who have paid for Galaxy Fold in the recent will receive their paid amount.
September 5, 2019
Samsung Galaxy Fold Pre-registration Starts in US & UK
Samsung Galaxy Fold release date is becoming a more mystery with every news that comes with various re-launch date. Like the previous Korean Media news that mentioned September 6th is the date when Samsung would release its first foldable phone at the IFA event. Well, this time we have more reasons to believe this news, not exact the same date but it could happen in the next few coming days. We have a news that can make Galaxy Fold users happy before they get their hands on their Galaxy Fold. The pre-registration or Sign-up program for Galaxy Fold is now open for US & UK customers. They can now reserve Galaxy Fold to get in the line.
Samsung said there is a huge rush for the product & limited product availability so you may hurry to book your Fold. Two weeks ago, pre-registration had started in China and inside news says the response is excellent from the customers.
We have other evidence that proves Samsung is now ready to launch the foldable phone. The Samsung USA website has updated the Galaxy Fold page and now it mentions the price for the AT&T carrier. The costs for Galaxy Fold are the same as before but it is now officially mentioned on the website so we are near to launch date.
After the cancellation of the previous launch date, Samsung updated all their Galaxy Fold pages and removed all carrier plans, but now they have updated the prices again. For the AT&T customer, Galaxy Fold will be available for $1980 and another plan is $65.99/month for 30 months at 0% APR and the qualified customers will get 0% down payment when they have AT&T Next plan.
According to the previous information Galaxy Fold will first land in South Korea, and then it will launch in the US, UK and the rest of the countries. If you want to signup to Galaxy Fold then visit the below links to pre-book it.
Samsung USA
Samsung UK
September 2, 2019
Samsung to Launch Galaxy Fold on September 6th in IFA
Samsung is going to re-launch its first foldable smartphone, Galaxy Fold on September 6th in the special IFA event. The news is coming from South Korean media that claims Samsung has decided to unpack the repaired model of Galaxy Fold as early as possible. The IFA event will start on the same date in Berlin, Germany, and Samsung will not get any bigger stage than this to show its most expensive phone to the audience. The report says three major telecom operators in the country were in the talk with Samsung and come up with the final launch date.
South Korea will be the first country to get Galaxy Fold and later the US and other major countries. In South Korea, the Fold will be on sale for 2.4 million won ($1890) and will be in the limited sale. Many experts data claims the sales numbers will be low compared to previous numbers so, in the first phase, Samsung will dispatch limited quantities (20,000 to 30,000) of Galaxy Fold in the market.
The last report suggested September 18th as the release date but looks like Samsung wants to show Galaxy Fold early. April 26 was the original date for the first foldable phone but due to issues in the hardware, Samsung postponed the launch date. Later, Best Buy & AT&T canceled all the pre-orders for the product due to the missing launch schedule.
The device launch date was in the mystery box for the previous few months. Now we have another date. Samsung officially yet to come up with an official launch date. If the foreign media is correct then in the coming days we would hear more from the company.
Source (Korean)
August 29, 2019
Smartwatch Market Grows, Apple & Samsung Leads
The smartwatch sector is constantly growing with setting new records every year. The latest report from Strategy Analytics mentions the trend and reports that 12.3 million smartwatches were shipped in the second quarter of 2019. As compared to the same quarter of the previous year, the current year recorded a 44% year on year growth rate. In the Q2 of 2018, all the companies cumulatively shipped 8.3 million smartwatches against the 12.3 million of the Q2 2019. The report reveals the growing potential of the wearables section and indicates the growth scale in the upcoming time.
The Apple Watch dominates the global shipments of the smartwatches and shipped 46% of the 12.3 million. It is obvious that last year’s Apple Watch Series 4 is the biggest factor in increasing shipments of the company and to bring it to the top position.
Further, Samsung also recorded a significant improvement in the smartwatch segment. The company doubled its shipments compared in the same period of 2018. Korean tech giant’s Samsung Galaxy Watch and Galaxy Watch Active helped the company to beat the Fitbit and grab the second position. In September, Galaxy Watch Active 2 with Under Armour edition will be launching in the market that may help the company to do even better.
Samsung’s smartwatch market growing
Samsung records the 15.9% market share against the 9.8% of Fitbit and occupy the second position. This trend indicates improving sales of the company and it’s holding over the smartwatch market. However, the latest Galaxy Watch Active 2 may enable the company to solidify its position and compete against Apple to capture the market.
According to the report of Strategy Analytics, currently, Samsung is the world’s second-leading smartwatch vendor as well as can further improve its fortune with the latest products packed with several impressive features.
Also, the report mentions the gloomy picture for the Fitbit, as the company saw a drop in its market share. This year the company managed to sell 9.8% of the global shipments against 15.8% of the previous year. Fitbit lost the second position due to less than the expected sale of the company’s Versa Lite Edition smartwatch.
However, with Fitbit Versa 2, the company can expect to improve its sell and solidify the market. The latest report gives a clear picture of the performance of the manufacturers as well as the trend in the smartwatch market space.
August 13, 2019
Galaxy Fold Will Launch in September
Samsung expects the launch of its foldable flagship, Galaxy Fold in September. Originally the device was scheduled to launch on 26th April, but the screen breaking issues compelled the company to postpone its release. After that company focused on comprehensive improvement of the Galaxy Fold and improve the overall user experience. Due to this unexpected delay Best Buy and AT&T canceled all the pre-orders and refunded the money to customers.
The September launch of the Galaxy Fold can lead to the competition with Huawei Mate X as it is also expected to launch in the same month.
Company has made extensive evaluation and all the required improvements to the product in meantime. However, if launched as scheduled earlier, the Galaxy Fold would be the first foldable smartphone by major manufacturers.
The issue of screen cracking was occurred due to peeling off the layer of plastic film on the phone’s internal display by reviewers. This happened because reviewers failed to understand the warning of not to peel off the layer and this lead to the crack in the display.
In other cases bulge occurred on the internal screen of the device because some debris entered the phone’s top hinge. Now Samsung has solved all these issues and improved the device with an extended protective layer to cover bezels.
In order to prevent the debris from entering the device, protection caps have added on top as well the bottom side of the hinge. Also, the metal layers below the Infinity Flex Display have been included to reinforce the protection of the display.
Further, the company has reduced the space between the body and the hinge of the device. Samsung is also working to optimize the more apps for the Galaxy Fold’s User Interface.
As the company expects the launching of the Galaxy Fold in select markets in September, the more details will available close to the launching date. Customers have to wait until September to get this amazing and improved foldable smartphone.
July 25, 2019
Galaxy Fold Ready to Launch, Passed Final Test
Samsung Galaxy Fold, the first foldable smartphone was supposed to launch in April, but due to display issues company postponed its release date. It’s almost three months, and still, we don’t have a re-launch date from Samsung. It now looks like we are close to getting a specific date that the company is almost ready with its foldable phone. The news coming from South Korea (TheElec) says, Samsung has passed all Galaxy Fold tests and now ready to hit the market. According to the news, the group of experts of industry professionals at Seoul National University and KAIST has tested the device and gave it a green signal.
The source closer to the Samsung said, “ A few weeks ago, Samsung sent Galaxy Fold to this group to test it, and the result is Galaxy Fold passed in the final test.”
Galaxy Fold users may get some relief when hearing this news. Those are the users who have spent $2000 on these products and still waiting in line, without knowing when will their gadget arrive. Last week, media persons found Galaxy Fold in public place and claimed Samsung is testing it to make it ready.
now, there is a campaign for Fold to demand Samsung to release it as soon as possible in the coming weeks or at least come with a specific launch date. Last month, the Samsung Display executive promised that the device is in good condition and ready to launch in the market. But after one month there is no single sign of it.
In the other news, Huawei Mate X is now going through final authority tests and soon it would come into the public. Huawei’s first foldable smartphone has been seen on China’s authority website for internal testing. What do you think, which device will enter first into the market?
Source: TheElec
July 18, 2019
Samsung Galaxy M20 Launched in South Korea
The Galaxy M20 is Samsung’s one of the low-end lineup smartphone which firstly launched in India. Now Samsung has launched this smartphone in South Korea to target the budget customers. The decision will help the company to expand its market for Galaxy M20 as well as tap the potential of the Korean market for low-end smartphones.
At present in pre-sale, the smartphone is available to purchase from online store Musha, the Aliexpress site in Korea. On Musha, it goes on sale for $186 for 3GB/32GB version & $215 for 64GB. It is available in Black & Blue color option though at the moment a 64GB version of the Blue color is not on sale.
The device will go on sale from 15th July via Samsung’s online mall and other e-commerce platforms such as Gmarket and Auction. Galaxy M20 will sell for 22,000 won, and it is available in black charcoal color option, soon Blue version will join.
Galaxy M20 features 6.3 inches droop notch display with high-resolution support of 1080 x 2340 pixels. The device runs on Android 8.1 Oreo and can upgrade to the latest Android 9.0 Pie, and Exynos 7904 Octa-core processor powers it. It features 13MP and 5MP primary camera setup and 8MP selfie camera. A non-removable Li-Po 5000mAh battery fuels the device with a fast charging support of 15W.
To celebrate the pre-sell of the device, Samsung and Musha will also sell a unique package. It created in collaboration with several fashion brands like Viva Studio, Kinshi, Cricity, and Mark Gonzalez. Galaxy M lineup is the result of Samsung’s efforts to beat the competition from the rivals in the low-end and mid-range smartphone segment.
Source: Samsung (Korea)
July 8, 2019
New Galaxy Buds Update Improved Call & Music Streaming Quality
Samsung is pushing new firmware to improve the quality of its cord-free earbuds. Last month, it released to stabilize the Bluetooth connection to fix the sound loss issue of the right earbud. Samsung Galaxy Buds have received a new update to improve call & music streaming quality of the hearable. The tiny firmware update comes with R170XXU0ASF3, and it counts 1.36MB in size. As per the changelog, It also fixed the error of Ambient Sound, and now battery lower level will display between the two earbuds on the phone.
The new version will improve phone call quality of the Buds in the outdoor activity and same goes to music streaming, now in the outdoor, music streaming will be more stable than before. The last version was mean to fix the error of Ambient Sound, but after installing the new version, many customers were complaining all again. This time, Samsung has rolled out another version to fix the issue, and we hope this time error has been solved.
The new version is all about minor & major fixes; mainly, sound loss fixes for a right earbud. To improve the overall quality of your Galaxy Buds, you must jump to the latest software version. You can install the new version by visiting the Galaxy Wearable app. To check it manually, go to Settings – About Earbuds – Update earbuds, here hit on download option.
June 26, 2019
Samsung may Postpone Release date of Galaxy Fold
Samsung Galaxy Fold was expected to launch in June, but the latest announcement from the company confirms its postponement (Source: Yonhap News Agency) due to some issues such as screen breaking and quality stabilization work. Company is offering a device to mobile operators in June and is testing network interworking. Company official remarked that “Samsung has learned from the scratch issue and stabilizing the quality of parts including film and display is quite time-consuming process.”
Though there is strong possibility of announcement of launch of Galaxy Fold in this month and release in next month, hardware stabilization work might be slower than expected. Samsung is expected to announce release schedule in next month and probably domestic launches will be prior to US launches. According to the company official “the schedule for the launch is not yet finalized and company is in position to announce it in few weeks.”
Samsung is constantly working on the quality improvement of the Galaxy Fold as it came across with the issue of screen breaking of the device. Earlier, Samsung offered the option of cancellation of pre-orders by the customers. Samsung announced that if customers don’t cancel their pre-orders before phones are shipped then all the orders will be cancelled automatically by 31st May.
Last week, Best Buy cancelled all the purchase reservation for the device citing the reason of delay in announcement of the new launching date by the company. Previously, to stop customers from cancelling their pre-orders and wait for the official announcement, company offered reward points to all the customers. We will inform you all the updates about the launch date and announcement of the Galaxy Fold.
May 28, 2019
Samsung Galaxy Buds Received New Update, Improved Bluetooth Connectivity
Samsung has released its first update for new Galaxy Buds. The new update will solve Bluetooth connectivity through the fixes. After the launch of Galaxy Buds some users have complained unstable Bluetooth connectivity issue with their new earbuds, Specifically, in the outdoor when users are running or put their smartphones on the distance. It looks like Samsung listened to all those users and now released new software version. The new update carry firmware version R170XXU0ASC4 and it is only 1.32MB in size. Apart from this Samsung has fixed incorrect battery level indicator and Ambient sound menu display error for the earbuds.
The new software update has come with 3 new fixes:
- Stabilized Bluetooth connection through added fixes
- Fixed incorrect earbud battery level indicator
- Fixed Ambient sound menu display error
The Galaxy Buds are now main rivals to the Apple’s new AirPod 2 hearables, which are just entered into the game with same price tag. The Samsung earbuds come with quality standards to make every beats crystal clear. Users can make calls & read texts without using their smartphones. It supports fast charging facility, you can charge 2 days of power pack with only 15 minutes of charging. As you know you can use Galaxy S10’s power sharing feature to charge Samsung smartwatch. To quick start Galaxy App Store has some essential apps for the new watch. The Galaxy Buds are now widely available in major countries with expected price $130.
To get new update go to Wearable app on your paired smartphone. Then go to Settings & then About Earbuds. Here hit on Update earbuds software. Now click on Download & install option to get it. You can also install new update from your computer without using smartphone. The update has launched in all major countries. If you still haven’t received it then wait for a while to get it.
March 21, 2019
Galaxy Note 8 Users In India Now Receiving Android Pie
There is the reason of cheer for the Galaxy Note 8 users in India that they are receiving stable Android Pie update. As per the resources the new update also released in Russia, UAE, Iran and few other selected Asian markets, as the Samsung is poised to roll out the official Android Pie update for Galaxy Note 8. This roll out will bring the latest and advanced features of the Android Pie to this 2017 Note device. The update version N950FXXU5DSB2/N950FOXM5DSB2/N950FXXU5DSB1 with the size of 1831.42MB is available for download. This stable version with major new OS update is rolled out with Android Security Patch of February 2019.
Previously the same update was launched in Bulgaria and Slovakia and now it is available in several other countries. The latest update will bring the One UI, the recognised UI from Samsung instead of previous Samsung Experience UI. Other noticeable changes include, Navigation gestures, minimal icons and much more. These updates were earlier released for the premium Samsung smartphones such as Galaxy Note 9, Galaxy S9 and S9+ and now it is Available for this comparatively older model.
The new Android Pie version brings lots of important features to this older model & let it come closer to the Galaxy Note 9 & Galaxy S10. With the feature Android Pie 9.0 is the most advanced feature packed version, runs with plenty of tips & tricks. Samsung Experience 10 is the another reason to get the new piece on mobile. The new look from Samsung is fresh & more easy to navigate all the apps, by avoiding all unwanted stuffs. The Experience 10 is battery saver & it’s advanced technology will automatically clear unwanted files & other stuffs to make more memory space on the device.
You can check this update from your Galaxy Note 8, for that you should open the Settings app and select the Software Update option and download the update manually. Recently, Samsung has delivered new Pie update on Galaxy S9 & Galaxy S9 Plus duo in many countries. Some users have complained about battery draining problems so you must share your experience with us so we could find out the solution.
February 19, 2019
Galaxy J7 Max Received Android Oreo 8.1 Update In India
Samsung Galaxy J7 Max users in India is now receiving Android Oreo 8.1 firmware update on their phones. The firmware version is G615FXXU2BRL3/G615FODD2BRL3/G615FXXU2BRL3 and it is 1169MB in size. The latest update will upgrade phone to Samsung Experience 9.5 version. Samsung has rolled our Android Pie 9.0 version for premium smartphones Galaxy S9, Galaxy S9+ & Galaxy Note 9 and now the mid-range devices are getting Oreo update. A month ago other J7 models, Galaxy J7 Pro & Galaxy J7 Prime have already received Oreo update.
The Samsung Galaxy J7 Max is a 2017’s mid-range smartphone, launched with Android 7.0 Nougat version. The new update will bring many features to the device, those features are mentioned below.
• Bluetooth now supports high-quality audio codecs, including AAC & Sony LDAC.
• Video Recorder provides smart tips to conveniently block calls while recording.
• Emails lets you flag Microsoft Exchange ActiveSync emails.
• Samsung Health’s new sticky notification lets you see your step count at a glance.
• Clock now includes a Landscape mode and timer sound options.
• The digital clock widget goes directly to the Clock app when you tap it.
• Back up Secure Folder remotely in Samsung Cloud when your phone is lost.
• Lock Samsung Pass using Find My Mobile.
• Adjust the transparency of notifications to get the look you want.
• Background services are limited to improve performance and battery life.
• The GIF keyboard lets you send GIFs.
• More high-contrast keyboards are available.
These are few highly mentioned features added into the new software update. Apart from these, Samsung has improved device security with upgraded Biometrics feature. Quick Panel will now manage notifications for each app with notification categories and icons will be shown at the bottom of the notification panel for notifications that aren’t currently visible.
Now you can touch & hold an app to display shortcuts to common or recommended tasks within the app. In the new version currently running apps will be shown in the notification panel. These are some notable features added to the Galaxy J7 Max.
To download the new Android Oreo 8.1 update on Samsung Galaxy J7 Max, go to Settings -> Software Update -> Download updates. If you have set updates on manual update mode then click on Download updates manually option to download it manually.
January 23, 2019